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Business Transformation top priority for European Financial Institutions

Press release July 7, 2010 Business

A new survey for Process Excellence Professionals within the Financial Services industry has shown that Business Transformation and process optimisation are the top priorities for 2010-2011.

IQPC Exchange asked its European network of senior Process Excellence Executives to detail their key challenges and priorities through 2010 and beyond. Developing the IT infrastructure and implementation of new systems rated highly in the quest to achieve greater business agility in unstable markets and to seize growth opportunities wherever they appeared. 57% also said they were looking to invest in BPM software in the next year as well as process mapping and modelling tools – all geared towards lowering cost, streamlining and showing better returns.

Patrick Ryder, Director of the Business Process Excellence in Financial Services Exchange; “Given the economic turmoil, it would seem that, for financial institutions, the importance of business transformation, cost reduction, increasing efficiency and customer centricity has never been greater.” 

“But do institutions still have the appetite to make the necessary investment to achieve these goals? This is why events like the Business Process Excellence in Financial Services Exchange are so important. It’s a platform for these high level professionals to meet, exchange experience and get inspired” Ryder continues.

Speakers at the conference include;Toby Redshaw, Global CIO, Aviva; Malcolm Eastwood, Head of Change Delivery, HSBC;Bernhard Joos, Vice President, IT, Credit Suisse; Jem Eskenazi, CIO, Groupama Insurances; Marika Brine, Continuous Improvement Leader, SEB Life;Thom Keehan,COO & Business Transformation Leader, GE Capital Romania; Kirsteen Caldow,Director, Process Transformation Team, Standard Life Investments;Abhijit Gupta,Chief Architect & SOA Lead Deutsche Bank; Debashis Sarkar,Head of Organisational Excellence, ICICI Bank


About Six Sigma & Process Excellence IQ

Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners.  Further enhanced with an online community, it provides professionals with the tools and resources to help them perform more effective and efficiently, while enhancing the quality operations within their organization. 

About IQPC

IQPC provides professionals and executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. IQPC’s large scale conferences are market leading “must attend” events for their respective industries.

IQPC produces more than 1,500 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices in major cities across six continents including: Berlin, Dubai, London, New York, Sao Paulo, Singapore, Stockholm and Sydney. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of conferences.

For more information please contact Viktoria Strandlund on +44 (0)207 368 9300, [email protected] or visit