arvato positioned as a Challenger in the Magic Quadrant for Finance and Accounting BPO

Global business process outsourcing partner, arvato, has been positioned by Gartner, Inc. as a Challenger in the report ‘Magic Quadrant for Finance and Accounting BPO’.1

Rolf Buch, CEO of arvato believes the positioning as a Challenger reflects arvato’s proven ability to execute on global F&A BPO programmes. arvato combines its significant scale with a collaborative and agile approach to partnership for clients including Amazon, Microsoft, Vodafone, Google and a number of local authorities in the UK, including Chesterfield Borough Council.

The report focuses on evaluating vendor capabilities in the comprehensive F&A business process outsourcing market among 18 different providers. It offers deep analysis of the competitive positioning for comprehensive F&A BPO services by showcasing the relative placing of the main players in the market according to a variety of criteria, and by offering detailed strengths and cautions for each of the included vendors.

Rolf commented: “We believe such a strong placement in the Challenger Quadrant demonstrates that arvato has the expertise and experience to both transition and deliver F&A BPO programmes of significant scale, requiring complex processes across multiple global languages and locations. It is also a positive reflection of our deep vertical market understanding, especially in the communications, high tech and public sectors.”

arvato is a trusted global business outsourcing partner with more than 50 years of experience in BPO. In addition to CRM and SCM solutions, F&A BPO is one of the fastest growing business areas for arvato. With more than $600m of F&A BPO revenues, arvato has over 5,500 F&A BPO delivery staff across 33 delivery locations in Ireland, Spain, Germany, Peru, UK, Philippines, Singapore, Argentina and the USA.

For access to the full report, please visit: http://www.arvato.com/gartner-mq-bpo-fa/

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About the Magic Quadrant

[1]Gartner, Inc. ‘Magic Quadrant for Finance and Accounting BPO’ by Cathy Tornbohm, May 30, 2012

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